Tokyo-based financial services company Monex Group has announced a number of executive changes at its wholly-owned retail brokerage subsidiary Monex, Inc. this Friday.
Namely, the broker will be removing its customer services department from the customer services division. Instead, it will be placed into the sales division, effective from the 1st of November this year.
The statement released this Friday does not provide a reason for the change. However, as Finance Magnates has reported previously, the Japanese broker is known for changing its business structure.
Just last month, the company announced that it will establish a Wealth Management Promotion Office, and it will integrate its Relationship Management department into its Sales Planning & Public Relation department.
As part of the changes announced today, two new personnel will be joining the broker. In particular, as of the 1st of November, Yukiko Isobe will take on the position of General Manager of the Customer Services Department.
Joining at the same time is Isamu Tsuchida, who has been appointed to the role of General Manager, Corporate Administration Department. According to the statement released by the company, neither Tsuchida or Isobe have previously worked with the broker and are joining from outside the Monex Group.
Monex Group revamps benefits
The Monex Group operates numerous retail brokerages, TradeStation in the United States, Monex Inc. in Japan, Boom Hong Kong, and cryptocurrency exchange Coincheck. It also has a subsidiary in Australia.
Aside from organisational changes, the Group has also been revamping its benefits. Specifically, the firm revealed last month that it would be granting Bitcoins as a mid-term shareholder benefit for the 2019 fiscal year.
As Finance Magnates reported, the benefit, which will be granted in conjunction with the existing benefits offered by the Group, will be given to those who hold the company’s shares as of the 30th of September 2019.
For shareholders who hold Coincheck accounts, Monex will grant the equivalent of ¥500 yen ($4.65) in Bitcoin. According to the statement released today, the Group has yet to determine whether granting cryptocurrency as a part of shareholder benefits will continue after the 31st of March 2020, which the fiscal year ends.
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